Overview
Our refund and returns policy lasts 7 days. If 7 days have passed since your purchase, we can’t offer you a full refund or exchange.
To be eligible for a refund, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Also note that for services once started there is no refund after 24 hours of start of service. Software products are not refundable. Refunds are only possible within 24 hours of cancellation.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at contact us page or email [email protected]
TERMS AND CONDITIONS with complete explanations
Terms & Conditions
Welcome to our website. By accessing and using our services, you agree to comply with the following terms and conditions. These terms apply to all users, customers, and visitors. Our website and services are intended for personal and non-commercial use only. Unauthorized use of any content, including copying, modifying, or redistributing, is prohibited. We reserve the right to update or modify these terms without prior notice. Please review them regularly to stay informed of any changes. Continued use of our website after modifications implies acceptance of the updated terms.
By purchasing any product or service from our website, you agree to our pricing, policies, and limitations on refunds and exchanges. You are responsible for ensuring the accuracy of your personal and payment information when placing orders. We reserve the right to refuse service, cancel orders, or terminate accounts in cases of fraudulent or abusive behavior.
Terms and Conditions
This Website is Owned by NEEV INTERNATIONAL contact us via contact us page or email [email protected]
Neevn Website Access and Use
Ownership and Intellectual Property:
Everything you see on this website, including logos, labels, designs, and content, belongs to Neevn or its authorized partners. Using or modifying any of this material for public or commercial purposes without Neevn’s express permission is strictly prohibited.
Acceptable Conduct:
We welcome you to explore Neevn’s website, but there are some ground rules:
Respect the Security: Don’t try to break into unauthorized accounts or tamper with the website’s security features.
Be a Responsible User: Avoid sending spam or interfering with the website’s functionality.
Content Matters: Refrain from posting or transmitting anything illegal, offensive, or that violates intellectual property rights.
Consequences of Violations:
Violating these terms may have legal repercussions. Neevn reserves the right to investigate suspected breaches and involve the authorities if necessary.
What You Can’t Do With Our Website:
Sell or modify website content without Neevn’s permission.
Engage in activities that could harm Neevn’s reputation or violate any laws.
Use the website to spread misinformation or cause disruption to other users.
Our Responsibility (or Lack Thereof):
While we strive to provide a smooth user experience, Neevn cannot be held liable for:
Any issues arising from your website use or inability to use it.
Damages caused by unauthorized access to your information.
Service interruptions, planned or otherwise.
Actions or content posted by other users.
In essence, our liability is limited to the amount you paid to access the website (if applicable).
Disclaimer for the Unforeseen:
Neevn and its associates are not responsible for any unforeseen damages, lost profits, or technical glitches related to the website content.
Governing Law and Dispute Resolution
Notwithstanding anything to the contrary contained herein, any dispute, controversy and/or claim arising out of and relating to the T&Cs of The SettleWise Plan, including its construction, interpretation, meaning, scope, operation, effect and / or validity thereof (“Dispute”), shall be resolved by mediation /or arbitration, as the case may be, administered by Bharat Dispute Resolution (BDR), through an independent mediator/ arbitrator, in accordance with its Dispute Resolution Rules (“Rules”).
The parties agree that the arbitration shall be before a sole arbitrator mutually appointed under the Rules. The juridical seat of arbitration shall be New Delhi, India. The language of arbitration shall be English. The law governing the arbitration proceedings shall be Indian law. The decision of the arbitrator shall be final and binding on the parties. Subject to the above, the competent courts at the seat shall have exclusive jurisdiction.
The parties agree to carry out the arbitration proceedings virtually through the online dispute resolution (“ODR”) for such purpose, the email addresses and / or mobile numbers available, provided or otherwise referenced in the contract shall be considered. Each party shall be responsible for intimating / institution in the event of any change in its email address and/or mobile number throughout the arbitration proceedings. In the event the arbitration proceedings cannot be administered virtually in the opinion of the arbitrator, the proceedings shall be conducted physically, and the venue of the proceedings shall be as determined by the arbitrator having regard to the circumstances of the case, including the convenience of the parties.
You expressly consent to the personal jurisdiction of said courts and waive any objection to such personal jurisdiction based on forums non-conveniens or any other basis.
Refund Policy:
Refunds: Will be processed within 3-4 business days. And will be credited within 1-2 business days
Privacy Policy
1. Introduction Welcome to Neevn. We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website, make purchases, or interact with us in other ways.
2. Information We Collect Personal Information: We may collect personal details such as your name, email address, phone number, and shipping address when you create an account, make a purchase, or contact us. Payment Information: We collect payment details necessary for processing transactions but do not store credit card information. Payment processing is handled by secure third-party providers. Usage Data: We collect information about your interactions with our website, such as IP addresses, browser types, and pages viewed, to improve our services and enhance user experience.
3. How We Use Your Information To Process Transactions: We use your information to fulfill orders, process payments, and deliver products. To Communicate: We may use your contact information to send order confirmations, updates, promotional materials, and customer service communications. To Improve Our Services: We analyze usage data to understand user preferences and enhance our website and product offerings.
4. How We Share Your Information Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, processing payments, or delivering products. These parties are contractually obligated to protect your information and use it only for the specified purposes. Legal Requirements: We may disclose your information if required by law, such as to comply with legal processes or protect our rights and the safety of our users.
5. Data Security We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. While we strive to protect your data, no method of transmission over the internet is completely secure.
6. Your Rights Access and Correction: You have the right to access and update your personal information. You can do this through your account settings or by contacting us directly. Opt-Out: You may opt out of receiving promotional communications from us by following the unsubscribe instructions in those communications or by contacting us .Deletion: You can request the deletion of your personal information by contacting us. We will process such requests in accordance with applicable laws.
7. Changes to This Policy We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on our website with an updated effective date.
8. Contact Us If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
Privacy Policy
Your privacy is important to us. We are committed to safeguarding your personal information and ensuring its confidentiality. Any data we collect through our website, including your name, email address, payment details, and browsing behavior, will be securely stored and only used to provide you with a better experience. We do not sell or share your data with third parties except as required to process transactions or as required by law. For marketing and analytical purposes, we may use cookies and similar technologies, but you have the option to disable these in your browser settings.
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Need help?
Contact us at {[email protected]} for questions related to refunds and returns.
